ICR History

ICR was founded in 1990 to serve the collection needs of institutions of higher education, healthcare providers, and government and commercial entities across the nation. ICR has the specialized leadership, technology, and experience to provide institutions with a custom turnkey collection program.

ICR’s excellent management oversight, zero-tolerance complaint program, exceptional customer service, advanced borrower privacy and data security safeguards, on-line account review and reporting, along with cutting edge technology and countless other services have catapulted ICR to the top of our industry.

Mission Statement

ICR is committed to providing superior debt recovery services while maintaining the highest level of professionalism and respect for all parties involved. This will be accomplished by the pledge to ensure that all consumer debtors maintain their dignity and self worth throughout the assistance being provided to them in resolving their outstanding debts.

Corporate Headquarters

6 Neptune Road
Suite 110
Poughkeepsie, New York 12601

Government Division

The Government Division office is located in both Kennesaw, GA and Poughkeepsie, NY. It has a staff of over 150 qualified personnel. This division was added in early 2008 with the specific goal of servicing government clients.